FAQ's

FAQ'S

What will be the turnaround time?
Some logo require 6-12 hours after order placement. 

Do you provide stitch quote for my logos?
Yes, you can Email us at order@a1digitizing.com for quote request
 
How many formats can you provide?
We are having all major embroidery machine formats like dst, pes, cnd, hus, xxx etc.
 
Do you test the design on fabrice befroe deliver to customers ?
Yes, we normally stitch here most of the logos.

How will you send the embroidery file?
You can download your file directly through our website, to do this you have to sign in to website then go to your order history, if it shows "complete" status then you can download your file from download page. We also email your design to your provided email id.  

What about copyrighted or trademarked designs?
If you send me a picture of artwork or a logo to be digitized, I will assume you either own the copyright to it or have received written permission from the copyright owner to have it digitized for machine embroidery.  If it is a nationally recognized logo, I will probably ask that you furnish the written permission. This is to protect both of us from possible copyright infringement.
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